We can leverage our strong relationships with UK retailers and help you get your products listed.

We can help optimise your brand across a wide spectrum of retail and ecommerce platforms.

We understand how difficult it can be for new brands to launch into the UK market, you may have a great  product and great ideas but need help with some or all the stages from sourcing through to getting a retailer to list your product and deliver it to them. Or you want help getting your product listed and optimised on B2C marketplaces. We have strong relationships with the retailers we deal with.

The following are the key areas you may want help with we will tailor a solution for you that gets you what you need.


Finding the right factory can be difficult but that is just the start. We will recommend the best factories for you to work with. We have full-time sourcing specialists who focus solely on searching for the best products at the best prices from the best factories. We also have our own R&D resource who we work closely with to ensure we are always at the front edge of product design and functionality. Long before we recommend any products from a specific factory, we go through a very comprehensive audit programme using our own engineering resource who constantly monitor factory and product performance thus ensuring there are no breaks in the supply chain.

We will help manage the whole process including:

  • Introduction to factories
  • Price negotiation
  • Detailed costing and cost management
  • Product improvements
  • Supplier agreements
  • Production timelines
  • Ethical & Social audits
  • Packaging advice
  • Sample management
  • Key countries: China, India, Pakistan and Turkey

We will introduce you to highly competent professionals who offer you competitively priced commercial advise to ensure your Brand / Products are protected and not infringing others IP. They will help with:

  • Trade mark protection
  • Design patents
  • Product patents
  • Database searches to ensure non infringement
  • Dispute resolution and negotiation

Our in-house team will help to ensure that your products have the correct certifications for sale in your chosen markets. Following Brexit this has become more complex and getting the right advise early is essential. We will also ensure that you are properly setup to manage other requirements such as waste regulations Weee etc. We will help with:

  • Compliance health check
  • Advise on requirements
  • Safety guidelines
  • Waste regulations

As importers of more than 20 million products each year we are well placed to help you deal with this minefield. Our buying power ensures we get competitive rates which we can share with you. Our team of experts will ensure your shipment arrive on time without complications from incorrect documentation and at a very competitive rate.

  • Negotiating preferential rates
  • Booking vessels
  • Checking documentation
  • UK clearance support
  • Order consolidation
  • Air freight
  • Buying agents

Ensuring your goods have been manufactured safely and in accordance with your sealed samples is key. We employ our own team of inspectors and engineers who can manage your shipments or assist with appointing trustworthy 3rd party inspectors / testing houses.

  • Arrange 3rd party AQL inspections
  • Utilise own inspectors
  • Issue resolution

All our warehousing is outsourced to experienced and scalable 3PL warehouses with fully integrated back-end systems. We will introduce you or manage your warehousing requirements ensuring you benefit from the competitive rates we have negotiated for our clients.

  • 3rd party 3PL warehouse
  • Competitive rates
  • Fully managed service
  • Deliveries to customers
  • Returns management

It is extremely difficult to get a retailer to open a new account for a new brand or product and often you will be asked to work initially with a distributor acting as vendor of record. In such cases you can have as much or as little input as you want, at the one extreme we can manage the whole sales process and the other end we just process invoices and collect payment. Our experienced account managers will help you navigate your way around the different requirements of each retailer.

  • Vendor of record
  • Account management
  • EDI and other interfaces
  • Supply FOB, DDP, Ex Warehouse, Drop ship
  • Dedicated account manager
  • Wider distribution
  • Range review meetings
  • Manage retailers’ terms
  • List of customers

Where and how to list your brand and products can be a real challenge. Our team of experts are on hand to assist you chose and get set up on the various marketplace platforms and devise a strategy to assist you in optimising your listings, manage inventory, PPC spend. We can also list your products on our stores for a fast and effective route to market.

  • Sell your products on our marketplaces
  • Advise on setting up own store
  • Advise on product optimisation
  • Manage PPC and AdWords spends
  • Experienced UK, USA, Europe, Canada & Australian marketplace
  • Advise on managing overseas sales taxes

Having great after sales support is so important for your brand and we can help you have in place the best solutions for answering queries, returning products, managing complaints and managing more serious issues such as product recalls.

  • Manage phone & email support 7 days a week
  • Manage complaints
  • Product recall assistance
  • Work with trading standards

The following are additional areas we can help with:

  • Manage direct to consumer press & TV campaigns
  • Sell FOB from Hong Kong
  • Sell into mainland China
  • Full accounting service
  • Consumer testing trials
  • Introduction to insures, solicitors, accountants
  • Fund raising

Enough Talk, Let's Work Together