Our inhouse team of designers will help you bring your brief to life complimenting your other product areas. Our team stays in touch with all the future trends and will share with you what is coming.

• Bringing a brief to life
• Fashion and trend analysis reports
• Market analysis
• Product design and suggestions
• Packaging design
• Packaging advice
• Creating a family of product with limited tooling

Finding the right factory can be difficult but that is just the start. We will recommend the best factories for you to work with. We have full-time sourcing specialists who focus solely on searching for the best products at the best prices from the best factories. We also have our own R&D resource who we work closely with to ensure we are always at the front edge of product design and functionality. Long before we recommend any products from a specific factory, we go through a very comprehensive audit programme using our own engineering resource who constantly monitor factory and product performance thus ensuring there are no breaks in the supply chain.

• Introduction to factories
• Price negotiation
• Detailed costing and cost management
• Product improvements
• Supplier agreements
• Production timelines
• Ethical & Social audits
• Packaging advice
• Sample management
• Key countries China, India, Pakistan and Turkey

We will introduce you to highly competent professionals who offer you competitively priced commercial advise to ensure your Brand / Products are protected and not infringing others IP. They will help with:

• Trade mark protection
• Design patents
• Product patents
• Database searches to ensure non infringement
• Dispute resolution and negotiation

As importers of more than 20 million products each year we are well placed to help you deal with this minefield. Our buying power ensures we get competitive rates which we can share with you. Our team of experts will ensure your shipment arrive on time without complications from incorrect documentation and at a very competitive rate.

• Negotiating preferential rates
• Booking vessels
• Checking documentation
• UK clearance support
• Order consolidation
• Air freight
• Buying agents

Ensuring your goods have been manufactured safely and in accordance with your sealed samples is key. We employ our own team of inspectors and engineers who can manage your shipments or assist with appointing trustworthy 3rd party inspectors / testing houses.

• Arrange 3rd party AQL inspections
• Utilise own inspectors
• Issue resolution

All our warehousing is outsourced to experienced and scalable 3PL warehouses with fully integrated back-end systems. We will introduce you or manage your warehousing requirements ensuring you benefit from the competitive rates we have negotiated for our clients.

• 3rd party 3PL warehouse
• Competitive rates
• Fully managed service
• Deliveries to customers
• Returns management

Having great after sales support is so important for your brand and we can help you have in place the best solutions for answering queries, returning products, managing complaints and managing more serious issues such as product recalls.

• Manage phone & email support 7 days a week
• Manage complaints
• Product recall assistance
• Working with trading standards

The following are additional areas we can help with

• Manage direct to consumer press & TV campaigns
• Sell FOB from Hong Kong
• Sell into mainland China
• Full accounting service
• Consumer testing trials
• Introduction to insurers, solicitors, accountants
• Fund raising